PRIVACY POLICY.
Your trust matters to us. Learn how iNNOVA HIVE collects, uses, stores and protects personal information when you visit our website or engage with our services.
Explore Our Privacy Practices ↓ Draft review date: 24 October 2026Our Commitment to Privacy
At iNNOVA HIVE, privacy and responsible handling of personal information are important parts of how we engage with clients, partners and website visitors.
This Privacy Policy describes how personal data is collected and processed through www.innovahive.com and related enquiries about our advisory, consulting, training and education services.
It also explains the legal grounds for processing, recipients of information, retention practices and rights available under applicable data protection law, including the European Union General Data Protection Regulation (GDPR).
Who Is Responsible for Your Personal Data?
The data controller is the legal person or business responsible for determining why and how the personal information covered by this policy is processed.
iNNOVA HIVE
iNNOVA HIVE
Lagos, Nigeria
What Personal Information Do We Collect?
The information processed depends on how you interact with our website and which service you enquire about.
Identity & Contact Details
Such as your name, email address, telephone number or WhatsApp number, and country of residence.
Appointment Preferences
Such as your selected service, preferred consultation date, time and time zone.
Business & Professional Details
Information you provide about business plans, organisational challenges, training needs or market-entry ambitions.
Enquiries & Correspondence
Messages submitted through forms or email and subsequent exchanges relating to your enquiry.
Our website and hosting infrastructure may also process technical information such as IP addresses, browser details, timestamps, diagnostic information and security logs.
Please avoid including sensitive personal information in an initial enquiry unless it is specifically requested and necessary for the service.
Information Related to Our Services
The following describes how personal information may relate to each iNNOVA HIVE service area.
We receive information about business challenges, market opportunities, innovation projects and consultancy requirements supplied in your enquiry.
We may receive information about an organisation's training objectives, learning requirements, participant groups and development priorities.
Enquiries may contain information about strategic goals, leadership priorities, organisational challenges and planned initiatives.
Initial enquiries may contain educational goals, academic background, programme interests and intended study plans. Additional application information or supporting documents should be requested separately when necessary.
Enquiries may contain information about proposed business activities, existing businesses, development stage, intended markets and establishment plans.
The exact personal information required may change according to the scope and stage of an engagement. Further privacy information may be supplied where additional processing activities are introduced.
Why We Use Personal Information
We process personal information for purposes connected to our website operations and professional services.
- Receiving and responding to enquiries
- Reviewing consultation and service requests
- Communicating about potential appointments
- Assessing whether our services are suitable for a request
- Preparing proposals and potential engagements
- Delivering agreed consultancy, advisory or training services
- Maintaining relevant business and transaction records
- Protecting website functionality and security
- Meeting applicable legal obligations
Any separate newsletter, direct marketing or promotional communication activity should be accompanied by the appropriate privacy information and lawful marketing choices.
Legal Grounds for Processing Personal Data
Under the GDPR, personal data processing requires an applicable legal basis.
The following table identifies potential legal grounds relevant to iNNOVA HIVE's operations. The final basis must be confirmed for each actual processing activity.
| Activity | Potential Legal Basis |
|---|---|
| Responding to consultation enquiries | Legitimate interests, or pre-contractual measures requested by the individual, depending on the context |
| Delivering agreed services | Performance of a contract, where applicable |
| Accounting, invoicing and required records | Compliance with legal obligations, where applicable |
| Website security and abuse prevention | Legitimate interests or another applicable basis |
| Optional cookies and certain marketing activities | Consent, where required |
Consent to being contacted through an enquiry form does not automatically authorise unrelated marketing activities. Different purposes may require different legal bases.
How Online Consultation Requests Are Handled
Our website provides consultation and enquiry forms for visitors interested in our services.
When you submit a consultation request, the information provided may be stored in our WordPress website database and used to create a business enquiry record.
Our website also uses email notification functionality intended to:
- Alert the iNNOVA HIVE team about your enquiry
- Send an acknowledgement to the email address you provided
- Support subsequent communication about your request
A preferred consultation date and time is treated as a request and does not automatically confirm an appointment.
Online submissions may also be subject to technical safeguards intended to detect automated or abusive activity.
Who May Have Access to Personal Data?
Personal information may be accessed by authorised personnel who need it to respond to enquiries or perform agreed services.
Relevant external recipients may include service providers that support:
- Website hosting and infrastructure
- Email transmission and mailbox services
- Website security and technical maintenance
- Business administration and accounting
- Professional service delivery, where necessary and lawful
Personal information may also need to be disclosed where required by law or a valid legal request.
Service providers acting as processors should be subject to appropriate contractual and security arrangements.
Processing Data Across Borders
Some service providers or professional engagements may involve access to personal information from outside the European Economic Area.
Where international transfers are made, the applicable GDPR transfer requirements must be assessed, including the destination, recipients and any necessary safeguards.
Depending on the circumstances, safeguards may include an adequacy decision or appropriate contractual mechanisms such as Standard Contractual Clauses.
Protecting Personal Information
We aim to apply appropriate organisational and technical safeguards according to the nature of information being processed and the associated risks.
Relevant safeguards may include controlled access to administrative systems, account authentication, software maintenance, secure communication configurations and appropriate backup practices.
No internet-based system can provide an absolute guarantee against unauthorised access, loss or misuse.
The security measures described in the final published policy should correspond to controls actually implemented and maintained by iNNOVA HIVE and its providers.
How Long Is Personal Information Retained?
Retention periods should reflect the purpose for which personal information was collected, the continuing need to process it, and applicable legal obligations.
Retained according to the documented enquiry handling and deletion schedule.
Retained for the period necessary to manage and follow up on the request, subject to relevant retention rules.
Retained according to contractual, business and applicable legal requirements.
Retained according to operational security needs and the configuration of applicable systems.
Retention depends on the specific cookie or technology and its stated purpose. See the Cookie Policy.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for website functionality, preferences, measurement and other disclosed purposes.
Where consent is required, visitors should have appropriate opportunities to accept, refuse and manage optional technologies.
For more information about cookie categories, storage periods and preference choices, visit our Cookie Policy .
View Cookie Policy ↗Your Personal Data. Your Rights.
Depending on the nature and legal basis of processing, the GDPR provides individuals with rights concerning their personal information.
- Access: request access to personal data held about you.
- Rectification: request correction of inaccurate or incomplete information.
- Erasure: request deletion where the relevant legal conditions are met.
- Restriction: request restriction of certain processing activities.
- Objection: object to certain processing activities, including direct marketing.
- Portability: request portable data in applicable circumstances.
- Withdrawal: withdraw consent where processing relies on consent.
- Automated decisions: exercise applicable rights concerning qualifying automated decision-making.
These rights are subject to the legal conditions and exceptions applicable to each request.
Make a Privacy Request
To request access, correction, deletion or other assistance with your personal information, contact us using the email below.
info@innovahive.com ↗We may request reasonable information to verify your identity before responding to a request, where necessary.
Applicable GDPR response periods will be observed, including the general one-month response rule and any permitted extensions.
You also have the right to lodge a complaint with a competent data protection authority. In France, the authority is the Commission Nationale de l'Informatique et des Libertés (CNIL) .
Personal Data Relating to Children
Some educational enquiries may involve prospective students who are under the age of 18.
Where personal information relating to children is processed, additional safeguards and age-appropriate information may be necessary.
Where required by law, an appropriate parent or legal guardian may need to be involved.
We encourage individuals not to submit identity documents or other sensitive supporting information through general enquiry forms.
Automated Decision-Making
Website forms may use automated technical processes to record enquiries, route notifications and support spam prevention.
These technical processes are distinct from decisions based solely on automated processing that produce legal or similarly significant effects.
Updates to This Policy
This Privacy Policy may be updated to reflect changes to our services, website technologies, processing practices or applicable requirements.
Where additional notice or renewed consent is legally required, appropriate steps should be taken before implementing the changes.
The latest published version will be available on this page.
Questions About Your Personal Data?
If you have any questions about this Privacy Policy or how information is processed in relation to our services, please contact us.
Privacy Is Part of Building Trust.
Explore how we use website technologies or get in touch if you have questions about your personal information.